Taxpayer-backed Royal Bank of Scotland racked up more than £300m worth of charges today as it counted the cost of an IT meltdown and two mis-selling scandals.
The 80% state-owned bank set aside £125m for dealing with the fallout of the computer glitch that locked many RBS, NatWest and Ulster Bank customers out of their accounts.
The group took a £135m hit to cover the cost of payment protection insurance (PPI) mis-selling, bringing its total bill to £1.3bn, while it took a £50m charge to compensate small businesses that were mis-sold complex interest rate swaps.
The mounting provisions came as the bank, which has 30 million customers worldwide, unveiled a pre-tax loss of £1.5bn, compared to a £794m loss last year.
But RBS boss Stephen Hester said: "We have continued to make the bank safer and stronger as we clean up problems of the past."