New HQ for computer company

Jul 23 2009 by Andrew Mernin, The Journal

A GERMAN software firm has opened its UK headquarters in Newcastle.

ITyX, which develops artificially intelligent software, has moved into the Fabriam Centre at the Cobalt Business Park, which is also home to GE Capital, Orange, Newcastle Building Society and Procter & Gamble.

The company’s Mediatrix product range is based on semantic computer linguistic and artificial intelligence which can power databases, email responses and a digital mailroom in multiple languages.

This is the latest step in the European expansion of the German group, which was spun out of the University of Koblenz in 1996.

Managing director Andreas Klug said: “Thanks to the support of distribution and integration partners here in the UK, we have been gained great insight into this dynamic and very exciting market.

“We are now able to locally support service organisations looking for intelligent self-service.”

“In our increasingly networked society, there is a huge growth potential for efficient, cost-effective and customer-friendly response management as more and more transactions are carried out online.”