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Good advice with Carole White

Staff Appraisals: As a business owner you should occasionally take time out to monitor your business performance and assess how your employees are working, one way to do this effectively is an appraisal system. Read

Paul has plans to clean up after buy

A SPECIALIST carpet cleaning firm is expanding with the introduction of a new rug-cleaning service. Paul King, owner of Revita Cleaning Systems, says he has introduced the service to cater for the increasing numbers of homes with hardwood flooring instead of carpets. Read

Angelfysh in seventh heaven at award win

A SMALL internet marketing business has beaten an international competitor to a coveted industry award, despite having its turnover dwarfed by the rival. Read

Confidence takes a knock in the region

CONFIDENCE levels among the North-East’s entrepreneurs have taken a knock during the course of 2007. The latest results from the Small Business Confidence Index by Bank of Scotland Business Banking reveal a fall in small business confidence of two points since April. Read

Bring festive cheer to your customers – and yourself

IT’S that time of year again so why not turn it to your advantage and take the opportunity to remind your customers and contacts that you’ve enjoyed doing business with them? Read

New faces at forum for entrepreneurs

THREE new staff have been appointed at an organisation which helps businesses get started. The Entrepreneurs’ Forum has doubled its staff numbers as part of its drive to take the lead in encouraging a spirit of entrepreneurship Read

Owners expect a quick Christmas

MANY hard-working UK entrepreneurs will not be taking a break from running their business this festive season as one in 10 plan to work on Christmas Day, according to new research by UK business forums. Read

The deli that’s delivering the goods for the region

THE appetite for fine foods among residents and visitors to Tyneside has ensured a deli has become a hit just a few weeks after opening. Read

Make this an unhappy Christmas for business criminals

THE latest findings from a business crime survey reveal the number of claims settled between July and September 2007 is 20% higher than the same period in 2006. Read

Turboactive plug into Wynyard’s X factors

AN engineering business has invested £640,000 in larger premises to accommodate its ongoing expansion. Read

Take your chance to become a champion

SMALL businesses are being asked to enter a national competition. The Federation of Small Businesses (FSB) is inviting entries for its British Small Business Champions (BSBC) Awards 2008, from thriving, well-run small businesses, that are highly regarded by customers and staff. Read

Komodo opens up with move across river

ACREATIVE design company is set to significantly increase its turnover as well as grow its team following its recent relocation from one side of the Tyne to the other. Read

Restaurant planning success on a plate

A NEW £1m restaurant opened last weekend. Ristorante Fratelli in Ponteland is situated above the new Sainsburys development. Read

Alexandra interprets a route into business

A FORMER Polish shop worker has used her language skills to set up her own business. Alexandra Jarocka was fluent in three languages by the time she was four years old. Read

Jonathan shows he’s no mug at design

A YOUNG entrepreneur says his latest creation is great for a house of tea lovers. Jonathan Aspinall, a recent graduate of Northumbria University’s designers in residence programme (DiR), has developed Link Mugs. Read

Service sleuths set to cry foul for customer

BUSINESSES in the North-East are to be investigated by a new mystery shopping service that seeks to improve their customer service. Read

Good advice with Carole White

SUCCESSION planning is a key concern for a growing number of businesses across the region. There is significant support for starting up in business, but how do you get out? How do you pass the baton effectively? Read

Firms delighted at result after going back to bartering

TWO of the region’s small businesses have resurrected the age-old practice of bartering their services in order to improve their businesses. Read

Keeping it legal with Lucy Cook

RECENT guidance published jointly by the Institute of Directors and the Health and Safety Commission aims to help businesses ensure effective workplace health and safety performance. Read

Claire builds up her business’s image

This week, we ask Chrysalis Image Consultancy director, Claire Taperell about her career. Read

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