FOR Royal Mail Group, corporate social responsibility means doing the right thing for its people, its business and the communities in which it operates.

The group believes that the modern consumer wants to buy from a company that shares his values; employees want to work for companies that provide a healthy and safe environment and whose values align to theirs, and communities want companies that contribute to the cohesion that builds neighbourhoods where people live and work.

The group’s success in a number of award schemes demonstrates its continued commitment to meeting the needs of its customers, staff and the communities in which they work.

In particular the group has recently been awarded the World Mail’s Corporate Social Responsibility Award 2006, Business in the Community’s UnumProvident Healthy Workplaces Award for Excellence, and 2006 Business in the Community’s Opportunity Now Award for gender diversity in the workplace.

The coming year will be one of many challenges as Royal Mail structures the business to compete more effectively. Its vision remains to be demonstrably the best and most trusted mail company in the world that consistently delivers excellent quality of service to customers.

With the continued commitment of its people and supported by its award-winning CSR programme, it believes the ultimate result will be the right thing for its customers, staff and communities.