Low-cost debt recovery

Nov 13 2007 By The Journal

DEBT recovery can be a major problem for many businesses, but there are firms that can offer a low-cost business debt recovery service using the Government’s late payment legislation.

Over 200 businesses have signed up for such a service with BACK inContactcorrect. The company and its law firm partners in Tyneside, Glasgow and Dublin, undertakes pre-legal business to business debt recovery at no cost to the client anywhere in the UK.

Director Andrew Charlton said: “Our aim has been to always reduce the amount of work the client has to do. We provide all of our service and pricing information online as well as offering a no-contract, no-commitment and no-hassle guarantee. We believe that happy customers will return to use our service time and again and we don’t need any catches to lock people in.”

Director Barry Kemp commented: “The message from clients is clear. They are tired of facing high prices from law firms or high commissions from debt collectors.

“We have responded to the business community by delivering fixed prices without frills; something akin to the low-cost airline model. We keep the costs down and pass on the benefit of this to our clients.”

Mr Charlton said: “For too long mainstream law firms have been charging clients premium rates for providing very simple low-cost services like debt recovery, conveyancing and wills.

“Clients are paying the price for law firms who have expensive locations with high overheads.

“When all is said and done, clients want value for money and effective solutions to their day-to-day problems, like collecting debts, and our service helps them get exactly that, at prices most law firms would find incomprehensible.

“We now have a number of law firms and major corporates outsourcing to us to provide back-office support as they can’t compete with us on price. We are already seeing that the coming reforms in the legal sector are causing the high-profile large law firms to develop new strategies. They have realised that they will be challenged by more flexible and agile companies.” Barry Kemp set out BACK inContact’s global ambitions. He said: “We’re working with our key advisers on our 2008 expansion plan.

“We’ve retained strategic advisers in the United States and have recently hired a specialist Chinese business to help us break into the Pacific Rim providing more low-cost services using the same business model launching in 2008.”

For more information on debt recovery log on to www.backincontact.com or for low cost company reports for under a fiver log on to www.back-report.co.uk

“We believe happy customers will return to use our service time and again”