Ogilvie provides secure support

Oct 16 2007 By The Journal

WITH more than 17 years’ experience in the business telecommunications industry in the North-East and partnerships with leading manufacturers, Samsung, Comtec, which recently rebranded to Ogilvie Communications, is firmly established at the forefront of this dynamic and fast moving sector.

As the third largest Samsung provider in the UK and a platinum partner, an elevated status the company has enjoyed since 2004, Ogilvie provides clients with superior technical support and access to the latest products.

This coveted position ensures Ogilvie has access to the latest products first. It also enables the company to have faster access to technical support on behalf of its clients.

The company has an impressive client portfolio of local and national organisations that have bought telecommunications systems and continue to benefit from the company’s excellent support services.

Samsung’s 7000 series, for businesses ranging from 80 to 700 users, offering both traditional digital and IP handsets, has proved a best selling range for the company in the North-East.

In April, Comtec was acquired by Stirling-based Ogilvie Communications for a six-figure sum, which brought with it a wider skills base. Ogilvie, a specialist in voice and data communication, is also an IT security expert and one of the few companies to be CLAS certified (Communications & Electronics Security Group Listed Adviser Scheme) by the Government to work on secure public sector networks.

This elite status ensures it is at the forefront of security procedures and is a leader in the IT security industry.

Ogilvie has made considerable investment in the company since the acquisition, which will see an expanded support team on the help desk, coupled with new help desk software to ensure a faster service for clients.

Security is the key issue that is keeping IT managers exercised today. Recent figures from the DTI’s security survey revealed that 62% of companies experienced a security breach in 2006 and the average cost was £30,000.

In some cases, a number of businesses had breaches that cost £500,000. The figures indicate an ever-increasing trend. Ogilvie develops strategies to help companies protect valuable data, processes and systems and gives them assurance that their networks are secure.

Ogilvie Communications managing director Gil Ogilvie-Johns said: "As technologies continue to converge and network boundaries become ever wider with technologies such as WiFi, security threats continue to grow in number, complexity and viciousness. Companies need to be proactive in their attitudes to hackers."

New technologies and trends come and go, however, Voice over Internet Protocol (VOIP), has quickly become part of today’s mainstream telecoms solutions and is one technology that is here to stay. Routing calls over data networks, it is ideal for organisations with multiple sites.

Mr Ogilvie-Johns said: "The requirement for an integrated communications solution that is both flexible enough to absorb new technology such as VOIP and maintain a secure network is vital in a rapidly evolving sector.

"We are aware that companies want to run businesses and not IT departments – at Ogilvie we specialise in providing practical and cost effective solutions to businesses in the North East.

"As technologies continue to converge, the company’s telecoms capabilities combined with Ogilvie’s IT security and network support expertise gives us a unique position in the industry."

For further information about Ogilvie Communications, contact Tony Patterson on (0191) 422-2000 or visit: www.ogilvie.co.uk