CONTACT centre Spark Response will be helping to handle some of the expected hundreds of thousands of calls from the public pledging donations to this year’s Sports Relief.Read
BOSSES at Gateshead contact and fulfillment centre Spark Response are ditching their desks and getting to grips with picking and packing to ensure the team copes with the Christmas rush.Read
FROM a 'job for life' in banking to playing a pivotal role in developing contact centres and e-commerce in the North East. Karen Dent meets Sunderland FC ball boy turned Spark Response managing director Peter Slee.Read
IT may be a growing industry which employs one in 20 people in the North East but many still see a job in the contact centre industry as nothing but a temporary stopgap on the way to a job they really want to do, according to new research from Durham University.Read
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